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<b>The Pinkertons had a fearsome reputation and were seen as extremely competent in the 19th Century. Was that an accurate description of the company?</b>
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Reputation was tremendously important to Allan Pinkerton and his agency, but the firm’s reputation was also complex and contradictory. The meaning of the agency was layered in myth and counter-myth, narrative and counter-narrative. Allan Pinkerton crafted his agency’s reputation upon new ideals of professional and moral detectives capable of delving into the depths of the criminal underworld. For certain audiences, then, the Pinkerton’s did have a well-deserved reputation as highly competent and professional lawmen. However fans of Jesse James or defenders of the Molly Maguires countered with infamous tales of hired mercenaries doing the railroad or mining companies’ dirty work. This reputation was less about competency than ruthlessness, recklessness, and fearsomeness. Even amongst businessmen, some saw the Pinkertons as the armed men holding back the tides of anarchy, while others saw reckless thugs who exacerbated conflicts and spurred public outrage. Still others, especially the publishers of dime novel fantasies, portrayed the Pinkertons as incompetent fools, the almost comedic foils for the novel’s heroes. As for accuracy, each of these versions could, depending upon the location, the perspective and the teller of the tale, be an accurate description of the agency.